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WSQ Courses › Terms & Conditions

WSQ Course Registration and Terms & Conditions

Important information on registration, fees, subsidies, attendance, and course policies for all Fleuriste WSQ courses. Please read through before signing up. If you have any questions, WhatsApp us or email hello@fleuriste.sg.

On this page

  1. Course Registration
  2. Course Prerequisites
  3. Course Fees and Subsidies
  4. Balance Payment Methods
  5. SingPass Requirement
  6. Attendance and Assessment
  7. Withdrawal and Cancellation
  8. General SkillsFuture Credit Eligibility
  9. Learner Feedback
  10. Certification
  11. Technical Support
  12. Other Terms and Conditions
Section 1

Course Registration

  • All interested learners are required to register via our sign-up form and provide all necessary information for registration.
  • Learners will need to provide their NRIC number and date of birth. Fleuriste will apply for the relevant subsidies and grants on the learner's behalf.
  • Fleuriste will send an email upon confirmation of registration and inform the learner of the outcome.
  • Upon receipt of the confirmation email, the seat is reserved. To confirm the seat, learners are required to make payment for the balance fee via the methods stated below.
  • The reserved seat will be confirmed once the SkillsFuture claim has been submitted, payment via PayNow has been made, PSEA withdrawal has been submitted, or credit card payment has been completed. If none of these have been completed within 1 week of the confirmation email, we will send a reminder. Should there be no response, Fleuriste reserves the right to release the reservation to other learners on the waitlist.
  • All interested learners must comply with Fleuriste's entry requirements and application procedures, which may include submission of supporting documents, attending a pre-enrolment screening, or both.
Section 2

Course Prerequisites

Please refer to the individual course page for the prerequisites for joining our courses.

From Trend to Shelf: Developing Products for Modern Consumers → Event Management for Customer Engagement and Brand Building →
Section 3

Course Fees and Subsidies

All stated course fees are inclusive of GST. Please refer to the individual course page for the full fee. The fee covers all training sessions and the course assessment. There are no separate registration or material fees. Grants and subsidies are applied for eligible learners.

  • Singapore Citizens and PRs aged 21 and above are eligible for a 50% SSG subsidy.
  • Singapore Citizens aged 40 and above are eligible for an additional 20% subsidy under the Mid-Career Enhanced Subsidy scheme, bringing the total subsidy to 70%. This additional subsidy is not available to PRs.
  • Employers wishing to sponsor their employees for this course may email us at hello@fleuriste.sg for assistance.
Section 4

Balance Payment Methods

After subsidies have been applied, the remaining balance can be paid using one or more of the following methods.

SkillsFuture Credit

If your available Opening Credits fully cover the nett fee, no additional payment is required. You may also submit a partial claim and pay the remainder via PSEA, UTAP, PayNow, or credit card.

PSEA

Post-Secondary Education Account funds may be used. Available to Singapore Citizens only, aged 30 and below (account closes at 31). If your PSEA balance fully covers the nett fee, no additional payment is required.

UTAP

Union Training Assistance Programme funding is available to NTUC union members (SC and PR). Covers up to 50% of nett fees, capped at $250/year for members below 40 and $500/year for members aged 40 and above.

PayNow / Bank Transfer

Payment can be made to UEN: 201503118E.

Credit Card

A 4% surcharge applies to all payments made via credit card.

SkillsFuture Credit guides: Visit our guide on checking your SFC balance and our step-by-step claim submission guide for full instructions.
Important: 60-day submission window Your SkillsFuture Credit claim via MySkillsFuture must be submitted within 60 days before the course start date (inclusive). Claims submitted earlier than 60 days before the start date will be rejected by the SSG portal. For example, if your course starts on 1 July, you may only submit the claim from 1 May onwards.
Note: Our courses are not eligible for SkillsFuture Mid-Career Transition Credits (the $4,000 and $500 top-ups under the Mid-Career Support Package).
Section 5

SingPass Requirement

A valid SingPass is required to submit the SkillsFuture Credit claim and for attendance recording during the course. We regret that we are unable to accommodate any learner who does not have a working SingPass.

Section 6

Attendance and Assessment

We place great importance on ensuring that all learners get the full benefit from our courses. Learners are expected to take responsibility for their learning journey.

  • We strongly encourage full attendance for all classes.
  • A minimum of 75% attendance is required to successfully complete the course.
  • There is a mandatory assessment at the end of the course which the learner is required to pass.
Please note: Learners who do not meet the 75% attendance requirement or do not achieve a Competent grade in the assessment will not be eligible for SSG subsidies. In such cases, the full course fee will be payable to Fleuriste. We strongly encourage all learners to attend all sessions and prepare adequately for the assessment.
Section 7

Withdrawal, Rescheduling, and Cancellation

  • A minimum of 3 days' notice is required for withdrawal or rescheduling. Late withdrawal or rescheduling will be subject to an administrative fee. Please refer to our cancellation policy for full details.
  • Fleuriste reserves the right to cancel, postpone, or make changes to any course should unforeseen circumstances arise. Learners will be duly notified and full fees will be refunded where applicable.
Section 8

General SkillsFuture Credit Eligibility

All Singaporeans aged 25 and above are eligible to use their $500 SkillsFuture Credit to pay for a wide range of approved skills-related courses. To browse eligible courses, visit skillsfuture.gov.sg/credit.

Section 9

Learner Feedback

At Fleuriste, we are committed to creating a positive learning environment that encourages active learning.

  • Should you have any feedback during or after the course, you may do so by emailing us at hello@fleuriste.sg.
  • If you wish to keep your feedback anonymous, you may submit it via the Post-Course Evaluation surveys. Links to the surveys will be shared on the last day of the course and in our post-course email.
Section 10

Certification

A Statement of Attainment (SOA) will be issued upon successful completion of the WSQ course. Instructions on how to download the certificate will be sent in our post-course email.

  • From Trend to Shelf: Developing Products for Modern Consumers, Statement of Attainment, Level 3 Product Development (Skills Code: RET-PMN-3003-1.1, Course Code: TGS-2026061358). See the course page for full details.
  • Event Management for Customer Engagement and Brand Building: see the course page for certification details.
Section 11

Technical Support

Should you face any issues signing up, or accessing the post-course materials sent to you after course completion, please reach us at hello@fleuriste.sg or via WhatsApp.

Section 12

Other Terms and Conditions

  • Right to Reject Learners: Fleuriste reserves the right to reject learners at its discretion.
  • Media and Feedback Usage: The learner grants Fleuriste permission to take photographs and videos during the course. These may be used for publicity or marketing purposes. Any feedback provided by the learner may also be used for publicity or marketing purposes.
  • Liability Waiver: Upon entering Fleuriste's studio, the learner acknowledges that Fleuriste is not responsible for any injury or loss of property that occurs on the premises or during any workshops, including those resulting from ordinary negligence. The learner also acknowledges that the course may involve exposure to flowers and other allergens, and Fleuriste will not be held liable for any allergic reactions or medical complications arising from such exposure.
  • Personal Data Protection: Fleuriste collects personal data to properly perform the teaching, learning, research, administration, and other functions of a training provider. No training and assessment video recordings will be made available for public viewing as they include learners' personal data.